Business Support Manager

About Ingenza

We are a dynamic and fun team of 50+ people with a passion for science and delivering for our customers.

At Ingenza we are turbo charging biological systems with our inGenius^® platform to make everything from therapeutics to enzymes and consumer products, addressing challenges in human health and the environment. We are a high growth SME, driven by our values, culture of integrity and scientific excellence. We have a very exciting opportunity for a Business Support Manager to join our team.

The successful candidate will be embedded within the operations team that is key  to the success of the business,in a role with flexible working hours. The successful candidate will be based at the Roslin Innovation Centre where there are regular bus links to the City Centre, free on-site parking, an on-site gym, on-site childcare and several on-site cafes – the perfect setting to meet colleagues over a coffee in view of the beautiful Pentland Hills.

Job Details

This role is varied and no day will be quite the same – which is what makes this position very exciting! Our Operations Department work with and support all scientific colleagues at Ingenza to effectively and efficiently manage many different aspects of the day to day running of the business. The successful candidate will be responsible for the co-management of our busy office and, in amongst other tasks they will;

• Be responsible for posting all transactions into Quickbooks
• Credit Control / Chasing overdue accounts
• Input Supplier Invoices & Credits, matching these up to PO’s
• Ability to do monthly bank and direct debit reconciliation
• Negotiate with suppliers
• Manage Ingenza’s hospitality for our customers and prepare our office for customer meetings
• Liaise directly with our customers
• Manage colleague travel plans and logistics
• Support all scientific colleagues with requests out with the laboratory
• Management of laboratory equipment repairs and servicing
• Work synergistically with the Laboratory Technicians to ensure orders are timely and fulfilled

Please note that you do not require a scientific understanding to apply for this role.

Skills / Experience

The candidate will have:

• A minimum of 3 years’ experience in an Office Manager/ Business Manager position
• Experienced user of Microsoft Office applications
• Bookkeeping experience
• A willingness to learn and to continuously develop
• Be an excellent team player and work in synergy with our Operations Team
• An eagerness to help troubleshoot and problem–solve
• An exceptional telephone manner
• An organised mindset and the ability to cope with multiple tasks simultaneously, and at times under pressure
• Full UK Driving Licence and access to own vehicle

Additional Information

• Position: Business Support Manager
• Experience: 3+ years’ experience in a similar type role
• Reporting Structure: Business Support Manager > Head of Operations > Chief Business Officer
• Qualifications: Maths and English at National 5 Level
• Duration: Permanent
• Location: Roslin, Midlothian – on site role.
• Hours: Monday to Friday 37.5 hours per week
• Work Pattern: Days
• Closing Date: 28th of February 2025
• Pension: Available
• Other Employee Benefits: Bonus scheme, Bupa level 1 healthcare, PerkBox subscription